Privacy Policy

1. Who is responsible

SELVIAN LLC, 8115 S Chester St, Centennial, CO 80112, USA, is responsible for the personal information described in this policy. You can reach us at contact@selvianllc.com or +1 970 293 1355.

2. What we collect

• Contact information you send us: your name, email address, business name, and the content of your message.
• Account information for people invited to a workspace: name, work email, role, sign-in records and settings.
• Customer relationship information: the details of your order and our correspondence with you.
• Technical information our servers receive when you visit the site or use the service, such as IP address, browser type and the pages requested, kept in server logs for security and troubleshooting.

3. Why we use it

• To answer your messages and prepare a plan or quote you asked for (steps taken at your request).
• To provide the service, maintain accounts and give support (performance of our contract).
• To keep the site and the service secure and to prevent misuse (our legitimate interests).
• To meet legal obligations, such as keeping business records.

4. Content in your workspace

Pages, comments and other content in a workspace belong to the customer organisation. We process them only to provide the service, as its processor, under the Data Processing Agreement. Questions about that content should go first to the organisation that runs the workspace.

5. Who we share it with

We do not sell personal information and we do not share it for advertising. We share it only with the technical service providers who help us run Selvian (hosting, email delivery and account administration), under contracts that limit their use of it, and with authorities when the law requires it. The current list of providers is available on request.

6. How long we keep it

• Messages sent through the contact form or by email: up to three years after our last exchange, unless they lead to a subscription.
• Account information: for the life of the account, then deleted with the workspace as set out in the Cancellation policy.
• Server logs: for a limited period, generally no more than twelve months.
• Order and business records: for as long as required by law.

7. Security

Connections to the site and the service are encrypted in transit (HTTPS), access to workspaces requires signing in, and access to systems within our team is limited to people who need it. No system is perfectly secure; if a breach affects your personal information, we will tell you as the law requires.

8. Your choices and rights

You can ask to access, correct or delete your personal information, or object to how we use it, by writing to contact@selvianllc.com. Depending on where you live, including in states such as Colorado that grant privacy rights to residents, you may have additional rights, and the right to appeal a decision we make about your request by replying to our response. We will not treat you differently for exercising your rights.

9. International visitors

Selvian is operated from the United States. If you contact us or use the service from another country, your information will be processed in the United States.

10. Children

The site and the service are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.

11. Changes

We will post any change to this policy on this page with a new date, and tell account holders by email about significant changes.